I don’t have too much to say about the accidents of the past Friday without sounding too much like a cranky old man, and my words do nothing to solve the problems of the injured and the families of the dead, but I’ve been through a lot of busiest retail days of the year, and I know that pretty much all the incidents and accidents in retail last Friday were preventable, in a fundamental way.
The exception that is not preventable, was the Toys R Us store in California that had the armed men chasing each other. That incident could have happened anywhere, on any day.
Otherwise, to the folks that managed the poor Long Island man that got run over at opening time at Wal-Mart: you put up ropes at opening time. You let the crowd of customers in one family at a time, and you run a counter. You are to be assisted by a fire marshall and the local (armed) police to enforce the capacity limits, and you maintain orderly traffic flow while you are filled by deliberately barricading and directing your traffic in a specific flow through the store. This is how you prevent tramplings.
To the folks that made a tower of XBox 360’s in the middle of the corridor: before you open the store, you pass out tickets to all obvious and known hot items to the crowd before you let a single soul in. If you want one, you must have a ticket. That keeps folks from beating each other up over a Redmond Emerald Turd.
To the folks that were shopping last Friday: one of my first entries was about the incident that ended the band Great White, killed hundreds and burned a perfectly good night club to the ground. In large crowds, under great amounts of stress, we forget the basic things we learned in Kindergarten, like walking in a single file line, calmly entering and exiting buildings in an orderly fashion, and unfortunately, when you let survival insticts outweigh common sense on a very large scale, people are injured and sometimes they even die.
I know it’s easy for me to just sit here and write this, because I really don’t know the whole of the stories, but I’m fairly confident that better planning would have prevented incidents and even saved a life or two. That’s all I have to say about that.
Me? I’m thankful that the phones are ringing off the hook. Where were all you people in October?
Hope everyone is well.
See you next time.